Frequently asked questions
How many devices can I use with PREMIUM at the same time?
You can easily log into your PREMIUM account on all devices. However, in the near future it will no longer be possible to use Rokkr PREMIUM "simultaneously" on all devices.
I can't update Rokkr.
Please download the current "Rokkr" version. You can find all download links on our download page.
Does Rokkr contain spyware or adware?
Rokkr is completely free of spyware and adware.
Which operating systems are supported by Rokkr?
All supported operating systems are listed at the download section of our website.
How do I start Rokkr under Linux?
On some Linux distributions you have to make the AppImage file executable. Open a terminal and enter the following there: "chmod x Rokkr - *. AppImage"
I have paid but have not yet received a PREMIUM.
If you have paid via Google, close the Rokkr app completely and then start it again. Your PREMIUM account will be created after a few seconds.
Do I need to register for using Rokkr?
No, a registration is not mandatory.
Are any metadata of me saved in Rokkr?
No. The privacy and trust of our customers are very important to us.
Therefore, no such information about our customers is recorded.
Although I've paid, I haven't received the Rokkr PREMIUM status.
Please first check whether the payment transfer was actually successful.
Was the payment successful and you still haven't received your Rokkr PREMIUM account after 24 hours?
Please contact us right away. We will help you immediately.